At The X Bottle, accessible from https://thexbottle.com (hereinafter referred to as “we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy document outlines the types of personal information that we collect, how we use it, and the steps we take to protect your information.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms laid out below, please refrain from using our services.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide to us, such as when you register for an account, place an order, subscribe to our newsletter, or contact us. This information may include:
- Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Information (though we do not store payment details directly on our website)
- Username and Password (if you create an account)
1.2 Automatically Collected Data
We may also automatically collect certain information when you visit our website, including:
- IP Address
- Browser Type
- Operating System
- Pages Visited
- Date and Time of Visit
- Referral URLs
This information helps us improve the performance and functionality of our website.
1.3 Cookies
We use cookies to enhance your user experience on our website. Cookies are small files placed on your device that allow us to identify your browser and remember certain preferences or actions. You can control cookie settings through your browser, but disabling cookies may affect the functionality of some features on our website.
2. How We Use Your Information
We use the information we collect from you for the following purposes:
- To Provide Products and Services: We may use your personal information to fulfill your orders, process payments, and provide customer support.
- To Improve Our Website: Your feedback and usage data help us enhance the user experience and functionality of our website.
- To Send Promotional Offers: With your consent, we may send you promotional emails, newsletters, and other marketing materials about new products, sales, and updates. You can opt-out at any time by following the unsubscribe link in these emails.
- To Conduct Promotions and Contests: We may use your information to notify you if you win a prize in a contest or giveaway.
- To Prevent Fraud: We may use your data to detect and prevent fraud or illegal activities.
3. Data Sharing and Disclosure
We value your privacy and will not sell, trade, or rent your personal information to third parties without your consent. However, we may share your information in the following situations:
- Service Providers: We may share your data with trusted third-party service providers who help us operate our business, such as payment processors, shipping companies, and email service providers. These third parties are obligated to protect your information and only use it for the services they are contracted to provide.
- Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, legal request, or investigation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
4. Data Security
We implement a variety of security measures to protect your personal information. This includes encrypting sensitive data and using secure servers. While we take reasonable precautions to safeguard your data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Your Rights and Choices
You have several rights concerning your personal data, including:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can correct any inaccuracies in your personal data.
- Deletion: You can request the deletion of your personal data, subject to certain limitations (such as legal obligations).
- Opt-Out of Marketing Communications: You can opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in the email.
- Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
To exercise any of these rights, please contact us at xena@thexbottle.com or use the contact form on our Contact Us page (Link).
6. Third-Party Websites and Links
Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of any third-party sites. We encourage you to read the privacy policies of any linked websites before providing any personal information.
7. Children’s Privacy
We do not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal data from a child under age 13, we will take steps to delete such information as quickly as possible. If you believe we may have collected information from a child under 13, please contact us immediately at xena@thexbottle.com.
8. International Transfers
As we operate globally, your personal data may be transferred to and stored in countries outside of your own, including China, where we are based. These countries may have different data protection laws, and we will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for other operational reasons. When we make changes, we will revise the “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates or changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: xena@thexbottle.com
- Contact Page: https://thexbottle.com/contact (Link)
Our full company details are as follows:
- Company Name: The X Bottle
- Business Address: Xixi Century Center, Xihu District, Hangzhou City, Zhejiang Province, China
11. Intellectual Property Rights
All content on our website, including but not limited to logos, text, images, and videos, is owned by The X Bottle and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any of our intellectual property without prior written consent from The X Bottle.